Help & FaQs

What payment methods do you accept?

We accept a variety of payment methods, including major credit/debit cards (Visa, Mastercard, etc.), PayPal, and sometimes Cash on Delivery (COD) in select regions. All available methods will be shown at checkout.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and a link to the courier’s website. You can use this to monitor your package’s journey.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen.

    • Processing Time: Typically 1-3 business days.
    • Shipping Time: Standard shipping generally takes 5-7 business days. Expedited options are available at checkout.
    • Note: Detailed estimates are provided during the checkout process.

Do you ship internationally?

Yes, we do! International shipping costs and delivery times are calculated at checkout based on your destination. Please note that the customer is responsible for any customs duties or taxes incurred upon arrival.

Can I change or cancel my order after it’s been placed?

We process orders quickly! If you need to change or cancel, please contact us immediately within 2 hours of placing the order. Once an order has entered the shipping process, we unfortunately cannot modify or cancel it.

How do I determine the right size?

We provide a detailed Size Guide on every product page. We recommend measuring yourself and comparing those measurements to the guide for the best fit. If you’re still unsure, please contact us for personalized advice!

Are your products ethically sourced?

At Komal Younis, we are committed to ethical sourcing and sustainable practices. We work closely with our suppliers to ensure fair wages and safe working conditions. More details can be found on our “About Us” page.

How do I use a discount code?

Discount codes can be applied on the checkout page. Look for the field labeled “Discount Code” or “Gift Card,” enter your code, and click “Apply.” Only one discount code can be used per order.


📞 Need More Help?

If your question wasn’t answered here, we’re happy to help!

Contact Options:

    • Email Us: Send your detailed inquiry to support@komalyounis.com
    • Call Us: You can reach our support line at +92 3091344413 during business hours.

We aim to respond to all inquiries within 24 hours.